How we handle personal data and cookies on this website, briefly and clearly.
Effective from 23 October 2026
1. Controller of personal data
The controller of personal data is COMTEK, spol. s r.o., with its registered office at Lhotsko 77, 763 12 Lhotsko, Czech Republic, Company ID (IČO) 63475316, registered in the Commercial Register kept by the Regional Court in Brno, file no. C 20364 (“we”).
first name, last name, company, phone, e-mail, the content of your message and, where applicable, the product you enquire about (from the form, e-mail or phone call)
Purpose
handling your enquiry, preparing a quotation and communicating with you
Legal basis
taking steps at your request prior to entering into a contract (Article 6(1)(b) GDPR); for enquiries from businesses also our legitimate interest in business communication (point (f))
Retention period
for the duration of handling the enquiry and then for 3 years from the last contact, for the case of follow-up questions or legal claims; if a contract is concluded, we keep the data for the period required by law (e.g. accounting and tax regulations)
Operation and security of the website
Data
IP address, date and time of access, the requested page and browser data (standard web server logs)
Purpose
ensuring secure and stable operation of the website and detecting abuse
Legal basis
our legitimate interest (Article 6(1)(f) GDPR)
Retention period
for as long as the hosting provider keeps the records as part of normal server operation
Protecting the contact form against spam
Data
an irreversible hash of the IP address and the time the form was loaded
Purpose
preventing automated sending of unsolicited messages and limiting the number of submissions (we keep the IP address hash for about 10 minutes)
Legal basis
our legitimate interest in protecting the website and the form (Article 6(1)(f) GDPR)
We do not use personal data for automated decision-making or profiling, and we do not sell it to third parties.
3. Who we share personal data with
The data is processed by our service providers, only to the extent necessary to operate the website and communicate with you:
web hosting provider (vashosting.cz): operating the website and sending messages from the form,
Microsoft (Microsoft 365 / Exchange Online): mailboxes on the comtek.cz domain, where messages from the form and your e-mails are delivered,
Google Ireland Limited: the map on the Contact page, only if you choose to display it,
public authorities, where required by law.
Some of these providers may also process data outside the EU/EEA (e.g. in the USA). This takes place on the basis of mechanisms under Chapter V of the GDPR, such as a European Commission adequacy decision or standard contractual clauses.
4. Cookies and similar technologies
The website does not use analytics, advertising or tracking cookies and does not measure traffic with third-party tools. That is why you will not find a cookie banner here.
During normal browsing the website stores no cookies on your device other than strictly necessary ones related to site administration.
Fonts are part of the website and are not downloaded from external servers.
The Google Maps map on the Contact page is loaded only after you click “Show map”. Until then no data is transferred to Google. Once the map is loaded, Google may process your IP address and store its own cookies; this is governed by Google’s privacy policy. Instead, you can open the map directly on maps.google.com using the “Open in Maps” link.
Links to partner websites (Tyrolit and others) lead to sites for which we are not responsible; please follow their policies.
If we introduce measurement or marketing tools in the future, we will ask for your consent in advance and update this policy.
5. Your rights
Under the GDPR you have the right of access to your personal data, to rectification or erasure, to restriction of processing, to data portability and the right to object to processing based on legitimate interest. Send us your request by e-mail to comtek@comtek.cz; we will reply within one month.
If you believe that we are handling your data in breach of the law, you have the right to lodge a complaint with the supervisory authority: the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, Czech Republic, www.uoou.gov.cz.
6. Security and changes
Data transmitted between your browser and the website is protected by an encrypted connection (HTTPS). We may update this policy; the current version published on this page always applies.
More information about the operator of the website can be found in the legal information.